A real issue. A specific person.

A head of department ignored our agreement again. I need to address it. How do I start? Acknowledge clinical responsibility. Then separate autonomy from cross-ward rules, name the operational impact and ask what drove the decision before setting the boundary. Context: you, the other person and this situation.

Full slide transcript

Clinical autonomy.

Shared rules.

YOU A head of department ignored our agreement again.

I need to address it.

How do I start?

EM Acknowledge clinical responsibility.

Then separate autonomy from cross-ward rules, name the operational impact and ask what drove the decision before setting the boundary.

Context: you, the other person and this situation.