Empatyzer for ward and department managers
Meet Em — support before the conversation
Before feedback, a one-to-one or a difficult meeting, ask Em about the specific person and situation.
Full slide transcript
WHY THE CONVERSATION IS DIFFERENT HERE Expertise, autonomy and teamwork meet on the same ward.
RESPECTED EXPERT You must set a boundary with someone whose clinical standing matters to the whole team.
BETWEEN GROUPS Two professions read responsibility differently and still need to work together.
CHANGE You did not design the decision, but you must explain what changes and what stays firm.