Empatyzer for HR in service companies
Meet Em — support before the conversation
Before feedback, a one-to-one or a difficult meeting, ask Em about the specific person and situation.
Full slide transcript
WHAT KEEPS LANDING IN HR Knowledge exists.
In-the-moment support does not.
AFTER TRAINING A manager knows the feedback model — but must adapt it to this person alone.
ORDINARY ISSUES Routine conversations reach HR before the manager has prepared them.
UNEQUAL ACCESS Coaching reaches a few leaders.
Everyone else relies on memory and experience.