Empatyzer
Empatyzer for manufacturing managers: Meet Em — support before the conversation. Before feedback, a one-to-one or a difficult meeting, ask Em about the specific person and situation.
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Empatyzer for manufacturing managers

Meet Em — support before the conversation

Before feedback, a one-to-one or a difficult meeting, ask Em about the specific person and situation.

Full slide transcript

WHEN THE PROCESS IS ALREADY CLEAR The remaining problem is the conversation.

VETERAN EXPERT You lead someone who knows the machine better than you and has twenty years of credibility.

QUALITY ISSUE The root cause is known.

You still need to speak with the person and the shift.

SCHEDULE CHANGE Someone else made the decision.

You face the people who did not agree to it.