Empatyzer
Empatyzer for service company managers: Meet Em — support before the conversation. Before feedback, a one-to-one or a difficult meeting, ask Em about the specific person and situation.
How it worksSlide 3 / 11

Empatyzer for service company managers

Meet Em — support before the conversation

Before feedback, a one-to-one or a difficult meeting, ask Em about the specific person and situation.

Full slide transcript

WHEN THE MODEL IS NOT ENOUGH The difficult part is always specific.

FEEDBACK You know what to say.

You do not know how this person will take it — so you postpone it.

1:1 The meeting happens every week, while the important subject never appears.

CONFLICT Two people still need to work together after the task issue has become a relationship issue.